【生活美語】Hotel reservations by phone打電話訂房

文／王暖智



Receptionist: Good Morning, this is Sheraton Hotel. How may I help you

早安，這是喜來登飯店，哪裡可以為您服務嗎？

Passenger: Yes. I'd like to make a hotel reservation, please.

我需要訂房服務

Receptionist: Sure. When would you like to book your reservation

好的，您想要在什麼時候訂房？

Passenger: I'd like to book a room for this coming Saturday, December 18th.

我要在個星期六，十二月十八日訂一間房間。

Receptionist: How long will you be staying

請問您將會住在飯店多久？

Passenger: I'd like to stay for 5 nights. My check out date will be December 23th.

我打算住五個晚上，我的退房日期將在十二月二十三日。

Receptionist: We have rooms available at that time. Would you like a single or double room

我們在那時有空房，請問你要單人房還是雙人房？

Passenger: I need a double room for 2 people. How much is the charge per night

我需要一間兩人的雙人房，請問住宿一晚是多少費用？

Receptionist: It's only US$150 plus a 10% room tax.

住宿一晚是150元美金再加上10%稅金。

Passenger: Okay. Is the breakfast included

好的. 請問有包括早餐嗎？

Receptionist: Sorry, we don't include any breakfast.

很抱歉！我們並沒有包括早餐。

Passenger: Okay. That's fine.

好的，沒有關係。

Receptionist: All right. Could I have your name, please

您可以給我您的姓名嗎？

Passenger: Yes. My full name is Christina Wang.

好的，我的全名是Christina Wang。

Receptionist: May I have your credit card number so we can reserve the room for you

我可以有您的信用卡號碼嗎？這樣我們才可以為您保留房間。

Passenger: Yes, my Visa card number is ………….

好的，我的Visa卡號是…………。

Receptionist: Thank you for making reservation with our Sheraton hotel. We are looking forward to seeing you here!

感謝您在喜來登訂房，我們將歡迎您的到來！

Passenger: Good bye.

再見

Receptionist: bye.

再見

【單字】

reservation(n)：預訂

book(v)：預訂

check in(v)：投宿登記手續；報到

check out(v)：投宿登記手續；結帳離開

complimentary breakfast (phr)：免費早餐

deposit (n)：押金：保證金

double bed (n)：雙人床

single bed (n)：單人床

king size bed (n)：特大號床

queen size bed (n)：大號床

parking pass (n)：停車證

room rate (n)：房間費用

late charge (n)：遲延付款費

damage charge (n)：損壞費

room with view (n)：景觀房