S: Jane, the therapist will see you now. Enjoy your day at the Silky Day Spa!

J: Thanks! And thanks again for the herbal tea, it was delicious!

A: Hi Jane, please come with me. Let's see. Peter got you the "Deluxe1 Package," which includes a haircut, facial,2 manicure,3 pedicure,4 and 30 minute massage.

J: That sounds wonderful. What are we going to do first

A: The massage, if you don't mind. It will help you to relax. Our massage features hot rocks and herbal scented oils.

J: Ok. But I'm a bit nervous about the hot rocks. What if they're too hot My skin is really sensitive.5

A: Don't worry. Our masseuse is very skilled.6 You won't feel the least bit uncomfortable.

J: Also, I'm allergic to perfumed oil. It makes me sneeze.7

A: I see. Well, all of our massage oils are scented8...I'll talk to the masseuse about it and see if she can offer something else.

J: Thanks! You're so helpful!

A: No problem at all, I'm just doing my job.

接待員︰珍，妳的專員馬上就準備好了，祝您在絲路水療美容沙龍有美好的一天。
珍︰謝謝！也感謝你們的草茶，真好喝！

專員︰珍，妳好，請跟我來，讓我看一下。彼得送妳豪華高級組合，包含髮型設計、臉部保養、修手指甲和腳趾甲、三十分鐘的按摩。

珍︰聽起來很棒。我們要先做什麼？

專員︰假如妳不介意，我們先做按摩，這樣妳可放鬆些，我們的按摩有用熱石和草本精油。

珍︰好。但對於熱石，我有點緊張，假如太燙的話怎麼辦？我的皮膚很敏感。

專員︰別擔心。我們的按摩師技術很好，妳不會有不舒服的感覺。

珍︰還有，我對香精油過敏，會令我打噴嚏。

專員︰我了解。嗯，我們的精油都有香味，我跟按摩師談談，看可用其它什麼東西。

珍︰謝謝！妳幫了我不少。

專員︰一點都不會，職責所在。