Annie opens the door and spots1 a tray2  with food and drinks.
A：Our lunch is here!
M：Put it on the table and let's dig in3 .
A：Wait! These are chicken sandwiches. I ordered ham and cheese.
M：It looks like they messed up4 our order. What should we do
A：I'll call room service again.
M：At least we have our drinks.
A：But they gave us coffee instead of juice. I hate coffee!
Annie is telling room service that they mixed up5 the order.
A：The wrong meal was brought to Room 202.
C：What did you order
A：I  ordered  two  ham and cheese sandwiches with two glasses of orange juice, but got chicken sandwiches and coffee instead.
C：I'm very sorry. I will fix6 the problem right away. And lunch is on the house7 .
A：Thank you.
C：Again,   I apologize8. This doesn't happen often in our hotel.

安妮打開房門，看到一個放有食物和飲料的餐盤。
安妮：我們的午餐來了！
馬克：把它放到桌上，咱們開動吧。
安妮：等等，這些是雞肉三明治。我點的是起司火腿。
馬克：他們好像把我們點的東西搞錯了。我們該怎麼辦？
安妮：我再打電話給客房服務部。
馬克：至少咱們還有飲料可以喝。
安妮：但他們送來的是咖啡，而不是果汁。我討厭喝咖啡！

安妮正在跟客房服務部說他們把她點的東西搞混了。
安  妮：202號房的餐點送錯了。
克里夫：您點的是什麼？
安  妮：我點了兩個起司火腿三明治和兩杯柳橙汁，但拿到的卻是雞肉三明治和咖啡。
克里夫：非常抱歉。我會馬上處理這個問題。而且您的午餐由本飯店招待。
安  妮：謝謝。
克里夫：再跟您說聲抱歉。這種事情在本飯店並不常發生。